Friday, May 21, 2010

Strategic Lending Partner

 

Picking the right team for the right job

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Two days before closing, Norma Andersen called the title company to schedule closing for her client, doing this would secure a time for her buyers that met the needs of all parties. The closing agent wanted to be sure that they would have the closing package on time, so she called the mortgage company to make sure the closing package would arrive at least 24 hours in advanced so all the documents can be checked and the closing statements can be sent out and signed off on. 

Unfortunately, the loan officer stated he was waiting on loan conditions from the underwriter and he did not think the closing was going to happen. The 24 hour package delivery did not happen, the closing that was to happen in two days passed, and the underwriter sent a denial letter to the buyer that said unfortunately your loan has been declined you do not qualify for the program entered.  

Same scenario   

Two days before closing, Eric Straighan called the title company to schedule closing for his client, doing this would secure a time for his buyers that met the needs of all parties. The closing agent wanted to be sure that they would have the closing package on time, so she opened her email from Watson Summers Group of Southwest Funding and notice that loan was Cleared to Close and the closing and that the loan officer was simply awaiting instruction on where to send the closing package. 

Eric had already received the Clear to Close from the team over at Watson Summers Group 24 hours prior.  

In a strategic partnership between real estate agents and mortgage originators, a lot of time is spent choosing the one who will be best to represent the buyers interest in a mortgage transaction. The business relationship becomes strategic when there's a level of mutual dependency, and when the alliance itself is what creates increased capabilities and opportunities.

Agents need to select the right originators for the right buyers, and refer the buyers that fit with the originator skills and proficiencies. This provides structure.

So how do you do this? To field a match-winning team, first you need to understand that just because a retail loan officer might work for a big company doesn’t mean that originator is going to do a good job for you and your buyer, you are best to work with a smaller team like Southwest Funding’s, Watson Summers Group who has the skills and abilities required to meet different buyer needs: There’s no point asking a soccer team to play baseball if you want to win in the real estate game.

You think it is mere common sense, that if you work with the bigger you would sell and close more buyers, you would think – but then, as the old quip goes, “common sense is often quite uncommon”.

We are interested in interviewing specific Real Estate Agents to determine if they would have interest and commitment in developing a “strategic partnership” to work together in offering more mutually beneficial services to home buyers.  We know that by creating this expanded service platform, we can offer clients a higher level of service and begin building a solid relationship that builds trust and creates true repeat business.

Watson Summers Group

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